The business benefits of using ChatGPT include:
Productivity
ChatGPT can have a significant impact on business productivity. For example by summarising reports, long documents and PDFs. NB Be cautious about uploading sensitive company data.
Sales revenue
There are a number of ways in which ChatGPT can contribute to an increase in sales revenue. See: ChatGPT training for marketers and ChatGPT training for sales teams.
Quality of work
Using a conversational AI can improve your depth of thinking. New ideas and insights can be brought to light. Less time needs to be spent on repetitive or relatively unproductive tasks and more time can be spent on higher value activities.
Writing
The AI can help you to write draft text for articles, emails, website pages, blogs and reports. Tip: Don’t upload ChatGPT text straight to your website.
Creativity
ChatGPT can help you to generate new ideas, if you ask it the right questions.
Scheduling meetings
ChatGPT can schedule meetings for you, via a connected calendar.
Customer support
The AI can answer routine questions via a Chatbot on your website.
Data analysis
ChatGPT can analyse data and provide answers to your questions.
Problem solving
If you have a business problem, you could ask the AI (however, don’t include your company name or any specifics).
Decision support
In business, we have to make decisions on a continual basis. What is the best way of asking ChatGPT for help?
Translation
The AI can translate between multiple languages.
Training
There are several ways in which ChatGPT can help with training and development.
Nigel will be adding to this list of ChatGPT business benefits.